Terms & Conditions

Terms and Conditions

Acceptance of the Terms

By accessing, registering an account with Sportaza Casino (hereinafter referred to as "the Platform"), or participating in any activities on our website or mobile application, you agree to be bound by these Terms and Conditions. If you do not accept all the terms and conditions contained herein, please leave this site immediately.

Eligibility Requirements

Sportaza Casino reserves the right to change its eligibility requirements from time to time without prior notice. To use our services, you must:

• Be at least 18 years of age (or the age specified by your jurisdiction for online gaming)
• Have a valid account with us
• Provide accurate and truthful information when registering an account or participating in any activity on our site

Minimum Age Requirements

Sportaza Casino strictly enforces minimum age requirements. Users must be at least 18 years old to register an account or access our services.

Geographic Restrictions

Accessing Sportaza Casino is restricted from certain countries, including but not limited to: United States of America, North Korea, and South Sudan. Please check the list of allowed jurisdictions before registering with us.

Account Registration Rules

• Each user may have only one registered account
• You must provide accurate personal information when creating an account or logging in through our mobile app
• User names, email addresses, and phone numbers are case-sensitive

One-Account-Per-User Policy

You agree not to create more than one account for yourself. If we discover that you have created multiple accounts with us, all your accounts will be closed without notice.

Identity Verification and KYC

We may require identity verification or Know Your Customer (KYC) documentation at any time to ensure the security of our platform. This includes but is not limited to:

• Government-issued identification
• Proof of address
• Bank statements

Account Accuracy Obligations

You must provide accurate information when registering with Sportaza Casino, and it's your responsibility to maintain this accuracy.

Account Security Responsibilities

1. Keep your login credentials confidential.
2. Use complex passwords that meet our minimum requirements for length, complexity, or password reuse protection.

Login Credentials and Password Protection

Your account is secure only if you safeguard the following:

• Your username
• Email address
• Mobile phone number linked to your account

Restricted Behavior and Prohibited Activities

Sportaza Casino reserves the right to restrict access and block accounts that engage in:

1. Collusion or abuse of our bonuses, promotions, tournaments, sweepstakes, etc.
2. Manipulation of any game outcomes (including but not limited to, using exploits)
3. Spamming or attempting to use automated processes for registering accounts
4. Cheating
5. Scanning/monitoring/tracking other users on our website/mobile app

Bonus and Promotion Rules

Please read the bonus and promotion terms carefully before participating in any activity that involves such rewards. We reserve the right to terminate, modify, or void bonuses at any time without notice.

1. Each user is eligible for one-time only per promotional campaign
2. Multiple withdrawals will be made if you choose a cashout method

Wagering and Gameplay Conditions

Please respect our Terms of Service when wagering on games:

• Our gaming platform uses Random Number Generation (RNG) software to ensure the randomness and fairness of each outcome.
• Any unauthorized attempts to manipulate or interfere with our RNG processes may result in immediate termination.

Bonus Abuse Prevention

We actively monitor for bonus abuse, and we reserve the right to close accounts that show suspicious behavior related to our promotions. Examples include but are not limited to:

1. Placing large bets just before cashing out a bonus
2. Canceling bonuses shortly after receiving them

Deposits and Withdrawals (Supported)

Please note that certain payment methods may be excluded from bonus qualification or have specific requirements for verification.

1. Please allow 3 business days for withdrawal processing.
2. The first deposit must meet minimum deposit amount requirements to qualify for promotional offers
3. In case of any suspicious activity related to deposits and withdrawals, we reserve the right to freeze your account without prior notice

Verification Before Withdrawals

Sportaza Casino reserves the right to verify users' identity before approving a withdrawal request.

Processing and Review Procedures

1. Sportaza Casino will review all transactions for potential errors or abuse.
2. Users may contact our Support Team via email, live chat, or phone to report issues
3. We reserve the right to modify these Terms at any time without prior notice

Responsible Gambling Expectations

As a responsible operator of online gaming platforms, we:

1. Encourage users not to exceed recommended playing limits and provide tools such as self-exclusion options.
2. Do our best to prevent problem gambling through fair play principles
3. Welcome reports about suspicious behavior from our players and take steps to address it promptly

Self-Exclusion and Account Restrictions

We comply with regulatory requirements regarding account restrictions for excessive spenders:

1. If you self-exclude or we place a restriction on your account, the measure will stay in effect unless you remove it
2. After removing account restrictions, users are granted access upon our approval of KYC verification documents

Game Fairness and RNG Systems

Our gaming platform is fair thanks to the following:

1. Utilization of Random Number Generation (RNG) algorithms for generating game outcomes.
2. We hold technical testing results from independent laboratories such as iTech Labs or eCOGRA, which demonstrate that our software meets strict standards.

Technical Interruptions or Voided Gameplay

We strive to maintain continuous access; however:

1. Unforeseen outages may occur due to technical difficulties beyond our control.
2. If there is a disruption in service during gameplay, bets are automatically void

Suspension or Closure of Accounts

Your account can be suspended or closed if we identify suspicious behavior related to betting or attempting unauthorized activities.

Intellectual Property and Platform Ownership

Sportaza Casino retains ownership rights over the following:

1. Trade marks
2. Copyrights on text (including but not limited to, descriptions) images (videos)
3. Source code for all software and apps used by us

Limitation of Liability

In no event will we be held liable:

• For loss/damage due to a failure to prevent hacking/cracking/malware attacks
• Any errors resulting from your use/operating system's configuration.
• Loss/Damages related to third-party transactions performed on our platform

Modification of Terms

We reserve the right, without prior notice or liability:

1. Change terms and conditions at any time for business reasons unrelated to you directly.

Contact or Support Guidance

For more information about these rules, feel free to reach us through one of the following contact methods:

• Live Chat
• Phone number available in our support pages
• Email address listed on the website

These Terms shall be governed by and construed in accordance with the laws of Curacao. In case of any disputes or disagreements related to this Agreement, we agree to negotiate a fair settlement through mediation before involving authorities